First AI-powered product system for cognitive burden of living with Chronic Hepatitis B

ROLE

Solo Product Designer

UX Researcher

TEAM

Vy Huynh (Designer)

Hugh Dubberly (Mentor)

TOOLS

Claude Code

XCode

Figma

Timeline

4 weeks

THE IMPACT

0xmore frequent HBV monitoring
0%no more missing medication
0xmore frequent HBV monitoring
0%no more missing medication

THE PROBLEM

A disease that asks too much from people who already have too little bandwidth.

Chronic Hepatitis B (CHB) is a lifelong viral infection with no visible symptoms, but left unmanaged, it silently progresses to liver cancer. One million people die annually from HBV-related complications, and 1 in 2 people with CHB have never even been diagnosed.

Treatment exists: one antiviral pill every 24 hours, HBV (Hepatitis B virus) blood tests every 3-6 months, and rigorous lifestyle habits: no alcohol, no late nights, low stress. The protocol is simple on paper.

0 milliondeath/yearfrom HBV complications
01 in 2CHB patientsnever diagnosed
0hrs window between medicatiom
0visible symptomssilent and dangerous condition

THE FAILED BODY FEEDBACK LOOP

Starting from the body's broken feedback loop, not the screens.

Before sketching any interface, I mapped the disease as a systems problem. In a healthy immune system, the body runs a closed-loop defense against the Hepatitis B virus (HBV). In a Hepatitis B patient, that loop is structurally broken; the immune system detects the virus but can't clear it. Current treatment bolts on an external actuator (antiviral meds) and an external sensor (periodic blood tests). The problem is that those external components rely entirely on the patient's memory and discipline.

I co-designed the solution with a subject matter expert, who is a Chronic Hepatitis B patient and a doctor himself, to validate each concept against his real lived experience.

Broken loop
Feedback loop of a healthy system
Healthy system
Broken system

THE SUBJECT MATTER EXPERT

From interview to co-design

After interviewing with 15 participants, I co-designed the solution with a subject matter expert, who is a Chronic Hepatitis B patient and a doctor himself, to validate each concept against his real lived experience. The current experience with CHB heavily relies on discipline, being organized, and memory.

Missed medication

Missed medication

"Did I take a pill for today?”

"I forgot to buy new medication bottle”

"Did I take a pill for today?”

"I forgot to buy new medication bottle”

Archive test results manually

Archive test results manually

Patient takes blood test every 6 months and manually archives the results.

Healthy lifestyle in busy life

Healthy lifestyle in busy life

No alcohol, healthy diet, manage stress,
consistent sleep schedule on top of life

THE SOLUTION

Three touchpoints.
One system. Zero overhead.

Hepa is an AI product-service ecology built around a single design principle: the user should never have to actively manage their condition. Hardware, software, and AI work together so CHB patient doesn't have to.

At-home blood test kit

Noise Cancellation

a part of the black headphone
a part of the black headphone
Hepa app
an iPhone
Smart watch

Smart pill tracker

a black woman wearing the white wireless headphone

Smart pill tracker

a black woman wearing the white wireless headphone

Smart pill tracker

A Bluetooth-enabled cap on the medication bottle that detects each dose taken and syncs it to the app automatically.

At-home blood test kit

At-home HBV blood test. Results sync directly to the app. No clinic visit, no manual logging, no 6-month wait.

Hepa AI & Digital twin

From reactive tracking to predictive management.

A digital twin continuously learns patients' lifestyle patterns, sleep, diet, stress, medication timing, and predicts HBV viral load risk before it becomes a problem. Hepa AI surfaces only what matters, only when it's needed.

Passive data intake

Find ride to an event

Make Your Action

iPhone 17 Pro Max Orange Frame

Sleep, activity, and diet pulled automatically from health apps and smartwatch

See exactly what’s on your plate, calories, macros, and key nutrients, all broken down in seconds.

Log it, tweak your plan, or ask AI for smarter alternatives all in one tap.

The patient's schedule is busy. Hepa fills in the gaps, reminds them to take pill, flag a habit shift, or run a blood test.


Hey,

Hey,

Hey,

let me

let me

let me

take care of your CHB

take care of your CHB

take care of your CHB

© 2025 Vy Huynh | Made with luv and gallons of oolong tea